Business Analyst

JOB Information

experienced Level
Full-time Job
Posted on: Mar 31, 2020
Commensurate with Experience

Employer Information

Vancouver, BC V6C, Canada

Job Offer Details

required optional Skills

Analytical skills Business Requirement Gathering Client Engagement Communication Skills Customer Needs Analysis Detail-oriented Documentation English Gap Analysis Prioritization Requirements Analysis Research Teamwork Technical Reporting Work Collaboratively Written Communication Data Collection Project Management User Experience Research


The Opportunity

SkyHive is looking for an enthusiastic Business Analyst (BA) to own the Discovery phase of engaging with Enterprise clients. The BA will solicit, understand, assess, and document the business requirements, processes and reporting needs. They will be required to partner effectively and professionally with all levels of an organization, and proactively identify opportunities, scope problems and co-create potential solutions with the customer. It is also crucial that the BA be skilled at connecting with various personalities, managing expectations (especially from detractors), and adapting stakeholders’ preferred project management methods to SkyHive’s agile philosophy and working style.

The Role

•	Lead the initial “discovery phase” with Enterprise-level stakeholders and other subject matter experts; preparation in the form of exhaustive research and efficient synthesis is key
•	Be very well-versed in the SkyHive technology; articulating its values and how Enterprises could leverage its capabilities to redesign and upgrade their search and acquisition of human capital
•	Provide expertise through performing gap analysis and understanding of business goals and needs, while applying relevant processes and practices and abiding by established KPIs
•	Use appropriate tools and techniques to elicit, define and analyze requirements
•	Gather critical information from formal meetings and workshops, produce useful minutes and reports, and contribute to data-driven business decisions
•	Build rapport and develop genuine relationships with customers and effectively communicate insights and plans to cross-functional team members and both technical and non-technical audiences
•	Assist with refining overall strategies, prioritizing tasks, and other business development duties as needed
•	Stay up-to-date with industry trends, as well as consolidating lessons learned to encourage further growth within SkyHive’s fast-paced and dynamic environment

Who are you?

Qualifications (Must haves)

•	Experience with SaaS and Software Integration is a must. 
•	Exceptional written and verbal communication skills including excellent documentation skills
•	Highly organized, independent and detail-oriented self-starter
•	Experience writing user stories and use cases and following product releases through to completion 
•	Comfortable dealing with and responding to ambiguous situations and being aware of when and how to pivot
•	Strong analytical skills and experience eliciting and creating requirements documents
•	Ability to communicate with people of various technical and business backgrounds, including the ability to explain difficult technical concepts in simple terms to business users
•	A strong team player eager to collaborate, humbly accept feedback and objectively consider multiple perspectives while always empowering the customer’s voice
•	Ability to be resourceful, creative and emotionally intelligent
•	Passion for conducting research and extracting insights
•	Working experience with wireframing and process flow diagrams

•	Software background
•	University degree, diploma or certificate in Information Technology or equivalent experience
•	2+ years of work experience in a business setting
•	Experience with project management
•	Understanding of UX principles and best practices

Who are we?

As a Portfolio Company of Singularity University and voted one of BC’s top 50 tech startups by the #BCTECH Summit, SkyHive applies competency-based methodology with advanced technologies to drive unprecedented efficiency in strategic workforce planning and human capital movement.
With the mission of tackling global poverty and social inequality, SkyHive aims to utilize its exponential technologies to facilitate labour market transformation and foster a stronger, more prepared, and more confident workforce to welcome a brighter tomorrow.

What do we offer?

• Opportunity to get your foot in the door of a fast-growing tech company
• Collaborative team environment and culture
• Comprehensive health benefits package - We pay for this, nothing comes off your cheque.
• Three weeks’ paid vacation to start, paid holidays and birthday leave!
• Stock options & gainsharing plan
• Certified B-Corporation
• Paid & unpaid volunteer time off
• Charitable donation-matching program to support your favorite charity.
• Opportunity to explore other departments as training and career continues.
• Professional development assistance program that covers professional continuing education
• Beautiful office in A1 location (Views, Views, Views)
• Numerous employee appreciation events throughout the year

When & Where


Seymour Street, Vancouver, BC V6B, Canada


As soon as possible


Commensurate with Experience
No paid relocation expenses offered
Include benefits: Yes