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Product Quality Assurance Analyst
Posted on: Feb 19, 2020
Commensurate with Experience
Vancouver, BC V6C, Canada
Job Offer Details
required optional Skills
The Opportunity Are you able to work autonomously with little direction? Are you a team player willing to go the extra mile? Do you have the desire to innovate? If your answer to these questions is “yes”, then we want to hear from you! Every day, SkyHive's start-up environment will present new challenges, opportunities to grow, and a place to build something truly unique. We are looking for a Product QA & Analyst with an eye for detail and a passion for the customer’s experience and deliver to client needs. As a QA analyst, you will be responsible for manual testing, acceptance testing, release testing, issue logging and communicating with developers and customer success representatives. You will drive product improvements by applying your professional expertise and technical experience. You will incorporate client feedback into actionable improvements, and act as the client in scenarios that are yet to be adopted. You will be a part of SkyHive’s Enterprise Product team, focused on delivering a world-class workforce reskilling platform used by governments and Fortune 500s. As a product analyst, you will use your data-driven mindset to understand customers’ usage patterns through raw data, understand pain points, and drive improvements to the product to address those needs. The Role • Understanding of the customer’s business needs and ability to relate them to product features and functionality • Have a strong understanding of the enterprise product and its roadmap • Data-driven mindset and ability to relate usage data to specific pain points and improvements • Driving improvements to the product based on QA, client feedback, and analytics • Highly critical eye and attention to detail • Technical background Who are you? Qualifications • Flexible and looking to learn and apply new skills • Ability to work in fast-paced environment • Focus on the customer • Technical background Nice-to-Haves • Experience with exploratory and integration QA • Experience working with platform usage data an asset • Software development experience in .net, C# and mongoDB an asset Who are we? Recognized as a top start-up by Forbes, Startup Grind, and C100, SkyHive is an award-winning AI technology that deepens our understanding of labour markets, workforces and individuals, enabling new ways of acquiring, developing and engaging talent. Established in 2017 with the mission of tackling global poverty and social inequality, SkyHive aims to utilize its exponential technology to stimulate economic empowerment and lifelong learning; ultimately fostering a stronger, more prepared, and more confident workforce to welcome a brighter tomorrow. What do we offer? • Opportunity to get your foot in the door of a fast-growing tech company • Collaborative team environment and culture with a flat organizational design • Comprehensive health benefits package & MSP coverage • Three weeks’ paid vacation to start, paid holidays and birthday leave! • Stock options & gainsharing plan • Certified B-Corp Status • Paid & unpaid volunteer time off • Charitable donation-matching program to support your favorite charity. • Opportunity to explore other departments as training and career continues. • Professional development assistance program that covers professional continuing education • Beautiful office in A1 location with beer and cider on tap and an in-house gym • Numerous employee appreciation events throughout the year
When & Where
Seymour Street, Vancouver, BC V6B, Canada
As soon as possible
Commensurate with Experience
No paid relocation expenses offered
Include benefits: Yes